Privacy Policy

Who we are

LMS Building and Constructions (LMS Building and Construction”, “we”, “us”, “our”) is committed to protecting the privacy of personal information collected from clients, prospective clients and visitors to our website. This Privacy Policy explains how we handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Information we collect

We collect personal information you provide directly to us, including your name, email address, phone number, postal address, project details and budget information. We also collect technical information about your visit to our website (IP address, browser type, pages viewed) through analytics tools including Google Analytics and Google Tag Manager.

Online estimating tool data: the selections you make in the deck estimate tool, plus the contact details you enter when you request your estimate.

Purchase information: for digital guides, your name, email and order confirmation. We never see or store your full card number.

How we use your information

We use your personal information to respond to enquiries, provide estimates, quotes and proposals, deliver building services, send project updates, send occasional marketing communications you have opted into, and meet our legal obligations.

Disclosure of information

We do not sell your personal information. We may share information with trusted suppliers, designers, trades and consultants engaged on your project, and with regulatory bodies as required by law.

Our online estimate tool

Your design selections generate an indicative estimate price. We collect contact details at the point you ask us to send the estimate. Estimates are a guide only, a site inspection is required before we can give you a binding quote.

Cookies and analytics

Our website uses cookies and similar technologies to improve your browsing experience and to measure site performance. You can disable cookies in your browser settings.

Storage and security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. Information is stored on secure servers and accessed only by authorised personnel.

Access and correction

You may request access to or correction of your personal information at any time by contacting us at info@lmsbuild.com.au.

Complaints

If you believe we have breached the Australian Privacy Principles, please contact us in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (oaic.gov.au).

Updates

We may update this Privacy Policy from time to time. The current version is available on this page.

Automated decision-making

We do not use automated decision-making that has a legal or similarly significant effect on you. The estimate tool produces and indicative price; every quote, contract and price we commit to is reviewed by a person.

Last updated: August 2026